Agilova Real Estate (“we”, “our”, “us”) is committed to protecting your personal data and ensuring your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us via our website, digital platforms, or during the provision of our real estate services.

1. Scope & Data Collection
We may collect personal data directly from you, through our website, during property viewings, participation in events, or via trusted partners. This may include:
⦁ Identification & Contact Data: name, email address, phone number, postal address.

⦁ Transactional Data: information related to property inquiries, purchases, or sales.

⦁ Financial Data: payment details, bank account information (where applicable).

⦁ Technical Data: IP address, browser type, device identifiers, and interaction data with our platforms.

We may also obtain data from publicly available sources, property registers, or trusted third-party providers, in compliance with applicable laws.

2. Use of Personal Data
We process your personal data for the following purposes:
⦁ Responding to your inquiries and delivering requested services.

⦁ Facilitating property transactions, including preparation of contractual documentation.

⦁ Providing market updates, marketing materials, and newsletters (with your consent where required by law).

⦁ Enhancing and personalising your experience with our platforms.

⦁ Meeting our legal, regulatory, and compliance obligations.


3. User Rights
In accordance with applicable data protection laws, you have the right to:
⦁ Access, review, and obtain a copy of your personal data.

⦁ Request correction of inaccurate or incomplete information.

⦁ Request deletion of your data (subject to legal or contractual retention obligations).

⦁ Restrict or object to certain types of processing.

⦁ Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at: info@agilova.com. We may require identity verification before processing your request.

4. Data Sharing & International Transfers
We may share your personal data with:
⦁ Professional advisers, legal and compliance consultants.

⦁ Technology and IT infrastructure partners supporting our operations.

⦁ Developers, co-brokers, and other real estate partners in connection with property transactions.

If personal data is transferred outside the United Arab Emirates, we ensure appropriate safeguards are in place, such as contractual clauses or equivalent legal mechanisms.

5. Data Security
We apply strict technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction. While we strive to ensure the highest level of protection, no system is entirely secure, and we cannot guarantee absolute security.

6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal, regulatory, and contractual obligations.

7. Cookies & Web Analytics
Our website uses cookies and similar technologies to enhance user experience, improve site performance, and analyse traffic. Cookies may collect information such as browser type, pages visited, and interaction patterns.
We also use third-party analytics tools (such as Google Analytics) to better understand website usage and improve our services. You can manage or disable cookies in your browser settings, but please note that some website features may not function properly without them.

8. Updates to this Policy
We may update this Privacy Policy from time to time. Any material changes will be posted on our website with an updated “Effective Date.” Continued use of our services after such updates constitutes your acceptance of the revised policy.

9. Contact Us
For any questions regarding this Privacy Policy or our data handling practices, please contact:
Agilova Real Estate
Email: info@agilova.com
Phone: +971 50 396 8133